New article about timely delivery is posted in the Magento Commerce blog.
The author Mark Capalbo tells us that:
- 96% of shoppers gives their preferences to webshops with “guaranteed delivery dates" during holiday sales
- 56% shoppers are concerned about refund service
- 42% of phone calls to a support service are about delivery questions
Most of the shoppers expect to have a free delivery. Please take this into account. These are very important statements for this holiday season.
It would be very good to coordinate your orders with fulfillment center and drop-ship partners.
Shipping Price Calculator for Magento
It is also very useful to display shipping rates on a product page. You can provide rates live on a product page for different shipping methods with their associated costs.
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